TERMS & CONDITIONS
Only paintballs and pyrotechnics supplied by Paintball Challenge can by used on the day of your event. Anyone found to be using paintballs or pyrotechnics that have not been supplied by Paintball Challenge will be excluded from play without a refund.
Unused paintballs will not be credited or refunded.
Any non-accidental damage to Paintball Challenge's equipment will be charged at the up-to-date replacement cost.
All players are required to sign a consent form prior to playing. Upon booking you will be given information on how the consent form can be completed online. If you cannot complete the consent form online you will be required to fill in a paper copy upon arrival. In signing you agree to the potential hazards of playing paintball in a woodland environment. Those under the age of 18 must have their consent forms completed/signed by a parent or legal guardian.
All players will be provided with a pre-play safety demonstration where rules of play and use of equipment is explained. It is the responsibility of all intended players to listen carefully throughout the safety demonstration. Anyone who does not follow the instructions of Paintball Challenge's staff may be excluded from play without a refund.
Children under the age of 16 must be accompanied by at least one adult. This adult must stay for the duration of the paintball session. The accompanying adult does not have to join in with the paintball games, they just have to remain on site to supervise children between games.
Please note the minimum ages for our activities;
Low Impact Paintball - 8 years old
Paintball - 12 years old
Alcohol/Drugs are NOT permitted on site and anyone deemed to be under the influence of such substances may be excluded from play without a refund. Abuse towards our staff or other customers will not be tolerated and anyone deemed to be abusive may be excluded from play without a refund.
BOOKINGS / CANCELLATION POLICY
Bookings are only secure once a £5 deposit per person has been made. Bookings can be made online or if you'd prefer to contact us to book in, you are welcome to do so.
Cancellations made at least 3 days or more before the event will receive a full refund of deposits paid. Any cancellations made within 3 days of the event will not be refunded. Any players who do not show up to the event will also not be refunded and their deposits cannot be credited or used in exchange for paintballs.
We operate in rain, snow and shine but in the rare event that extreme weather forces us to close you will be notified and will receive a full refund of any deposits paid. If you are not notified of any cancellation you should assume the event is still going ahead.